Terms and Conditions

DIAMONDBACK INSURANCE AGENCY

Terms and Conditions

Effective Date: April 1, 2026

By engaging in business with Diamondback Insurance Agency or using our website, you agree to the following terms and conditions.

1. LICENSE AND AUTHORIZATION

Diamondback Insurance Agency, located at 671 G Street, Salt Lake City, UT 84103, is a licensed Resident Producer Organization authorized to transact business in the fields of Casualty and Property insurance under License No. 1013946.

2. BUSINESS TRANSACTIONS

Diamondback Insurance Agency is authorized to engage in transactions related to Casualty and Property insurance, including but not limited to the issuance, renewal, and modification of insurance policies within the specified lines of business.

3. SMS TERMS OF SERVICE

By providing your mobile phone number and opting in to receive SMS communications from Diamondback Insurance Agency, you consent to receive text messages from us. These messages may include:

– Appointment reminders and confirmations

– Policy updates and renewal notifications

– Billing alerts

– Customer service communications

– Responses to your inquiries

Message Frequency: Message frequency may vary depending on your interactions with us.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from us unless you opt back in.

Help: For assistance, reply HELP to any message or contact us directly at 385-510-4111.

Consent Not Required for Purchase: Your consent to receive SMS messages is not a condition of purchasing any insurance product or service from Diamondback Insurance Agency.

No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. USE OF WEBSITE

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else’s use and enjoyment of the site.

5. COMPLIANCE WITH REGULATIONS

Diamondback Insurance Agency is committed to operating in full compliance with all applicable state and federal laws and regulations governing the insurance industry, including the Telephone Consumer Protection Act (TCPA). Any changes in licensing, business operations, or other relevant information will be promptly communicated to the appropriate regulatory authorities.

6. CLIENT CONFIDENTIALITY

Diamondback Insurance Agency recognizes the importance of client confidentiality and pledges to handle all client information with the utmost care. All sensitive data obtained during the course of business will be protected in accordance with relevant privacy laws and industry standards. For full details, please refer to our Privacy Policy at diamondbackins.com/privacy-policy.

7. PROFESSIONAL CONDUCT

The agency is committed to maintaining the highest standards of professionalism, integrity, and ethical conduct in all business dealings. Employees and agents associated with Diamondback Insurance Agency will adhere to a code of conduct that reflects the agency’s commitment to excellence.

8. DISPUTE RESOLUTION

In the event of any disputes arising from business transactions, Diamondback Insurance Agency is committed to resolving issues promptly and fairly. Clients are encouraged to communicate concerns directly with the agency. If necessary, disputes may be subject to mediation or arbitration as determined by applicable laws and regulations.

9. POLICY CHANGES AND UPDATES

Clients will be promptly notified of any changes or updates to their insurance policies. Diamondback Insurance Agency will provide clear and transparent communication regarding modifications, coverage adjustments, or any other relevant policy-related information.

10. TERMINATION OF SERVICES

Either party may terminate the business relationship with reasonable notice. The agency will provide clients with adequate information and assistance in transitioning to alternative insurance providers if necessary.

11. LIMITATION OF LIABILITY

Diamondback Insurance Agency is not liable for any indirect, incidental, or consequential damages arising from the use of this website or SMS communications, to the extent permitted by applicable law.

12. GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Utah. Any legal actions arising from these terms shall be brought in the appropriate state or federal courts within that jurisdiction.

13. CHANGES TO THESE TERMS

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date, and clients will be notified of any material changes in a timely manner.

14. PRIVACY POLICY

Your use of our services is also governed by our Privacy Policy, available at diamondbackins.com/privacy-policy.

15. CONTACT INFORMATION

For questions about these Terms and Conditions, to opt out of communications, or for any other inquiries, please contact us:

Diamondback Insurance Agency

671 G Street, Salt Lake City, UT 84103

Email: service@diamondbackins.com

Phone: 385-510-4111

Website: diamondbackins.com

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By engaging in business with Diamondback Insurance Agency or using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. The agency reserves the right to update or modify these terms as needed, with any changes communicated to clients in a timely manner.